Refund and Returns Policy

Effective Date: 26/05/2026

At VR All In One Tank & House Deep Cleaning, customer satisfaction is our priority. We strive to provide high-quality cleaning services with professionalism and care. Please read our Refund and Returns Policy carefully before booking our services.

1. Service Nature

As we provide cleaning services and not physical products, there are no product returns applicable. However, we are committed to resolving any service-related concerns fairly and professionally.

2. Refund Eligibility

Refunds may be considered only under the following conditions:

• Service could not be provided due to our team’s unavailability.
• Duplicate payment made by the customer.
• Major service issue reported immediately after service completion.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Customer changes mind after booking confirmation.
• Delay caused due to customer unavailability or site access issues.
• Minor cleaning variations or expectations beyond the agreed service scope.
• Permanent stains, damages, or old marks that cannot be removed through standard cleaning methods.

4. Service Revisit Policy

If a customer is not satisfied with the service quality, they must inform us within 24 hours of service completion. Our team may arrange a revisit for inspection and possible correction if required.

5. Cancellation Policy

• Customers should inform us in advance for booking cancellation or rescheduling.
• Advance payments, if any, may be adjusted for future bookings depending on the situation.

6. Refund Processing

If a refund is approved, it will be processed through the original payment method within a reasonable number of working days.

7. Contact Us

For any refund or service-related concerns, please contact us:

VR All In One Tank & House Deep Cleaning
📞 Contact / WhatsApp: 93260 27554
📧 Email: vrallinone2010@gmail.com